Unlock Strategic Portfolio Management with ServiceNow

Drive Value, Optimize Resources, and Align with Business Goals

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What is ServiceNow Strategic Portfolio Management (SPM)?

ServiceNow Strategic Portfolio Management (SPM) is a comprehensive suite of tools designed to help organizations manage and align their strategic initiatives, portfolios, and resources with their business goals. It allows organizations to plan, prioritize, and execute projects and initiatives in a way that maximizes value and ensures alignment with the overall business strategy

Key Features of ServiceNow SPM

Now Assist for SPM : Break down barriers with generative AI to deliver customer value quickly.

Strategic Planning : Connect strategy to execution with end-to-end planning in a single workspace

Scenario Planning : Simulate and compare investment scenarios to align your portfolio with your business strategy.

Investment Funding : Manage funds based on business needs and your organization’s strategic objectives.

Agile Development : Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.

Scaled Agile Framework (SAFe) : Align Agile software and product development efforts for speed and efficiency

Project Portfolio Management : Gain visibility into traditional, agile, and hybrid work to optimize portfolios.

Collaborative Work Management : Empower teams and simplify work with a hub for planning, visualization, and collaboration.

Demand Management : Capture, assess, and manage demands from the business in one location.

Resource Management : See staff availability, allocation, and capacities for all work tracked in ServiceNow.

Innovation Management : Capture new ideas from across your organization in a single location.

Digital Portfolio Management : Digital Portfolio Management

Release Management : Plan, design, build, configure, and test hardware and software and software releases with precision.

Predictive Intelligence : Simplify and accelerate everyday work with built-in machine learning.

Virtual Agent : Resolve issues fast with an intelligent chatbot that understands simple, human language.

Performance Analytics : Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

Process Mining : Improve outcomes by optimizing process flows to streamline work.

Why Choose ServiceNow SPM?

Alignment with Business Goals

Ensure all projects and services support overall business strategy.

Optimized Resource Utilization

Allocate resources effectively to maximize value.

Improved Service Quality

Continuously improve services through systematic processes.

Enhanced Visibility

Gain a clear view of all portfolios and their statuses.

Financial Accountability

Manage costs and stay within budget.

How ServiceNow SPM Works

Define Strategic Goals and Initiatives : Identify and outline the strategic goals and initiatives that align with the organization's overall business strategy.

Capture and Prioritize Demands : Collect incoming project requests and assess their potential impact. Prioritize these requests based on their alignment with strategic goals.

Allocate Resources and Budget : Allocate the necessary resources and budget to approved projects and initiatives, ensuring that the most critical ones receive the necessary support.

Execute and Monitor Projects : Implement projects and continuously monitor their progress using performance analytics to ensure they stay on track.

Measure Performance and Improve : Use real-time data and analytics to measure the performance of projects and services, identifying areas for improvement and making necessary adjustments.

Unique Features Offered by Penpals

RACI and Communication Plans

Overview

Define and manage Responsibility Assignment (RACI) and communication plans for projects.

Benefit

Ensures clear accountability and effective communication throughout the project lifecycle.

Multi-Currency Support for Respective Tables

Overview

Manage projects and financials in multiple currencies.

Benefit

Supports global operations by accommodating diverse financial requirements and ensuring accurate financial reporting

Customized Status Reports on Projects

Overview

Generate detailed status reports customized to project needs.

Benefit

Enhances transparency and communication, providing stakeholders with clear insights into project progress

Customized Assessments for Demand

Overview

Tailor assessments to calculate the size and scope of demands.

Benefit

Provides a more accurate estimation of demand size, aiding in resource allocation and prioritization.

Portfolio Planning and Roadmaps

Overview

Plan and visualize strategic portfolios and roadmaps.

Benefit

Aligns projects and initiatives with long-term business goals, improving strategic planning and execution.

Status Reports in Multi-Currency

Overview

Generate status reports that accommodate multiple currencies.

Benefit

Facilitates global project management and financial reporting.

Creating Demand from Multiple Ideas

Overview

Consolidate multiple ideas into a single demand, streamlining the process of turning innovative ideas into actionable projects.

Benefit

Facilitates better prioritization and decision-making by combining related ideas, reducing redundancy, and ensuring the most impactful ideas are pursued.

Customized Closure and Handover Templates

Overview

Download closure and handover templates in DOC and PDF formats.

Benefit

Standardizes the project closure process, ensuring all necessary documentation is complete and accessible.

Stunning Reports

Overview

Create visually appealing and informative reports.

Benefit

Enhances stakeholder engagement and communication by presenting data in an accessible and compelling format.

Licensing Information

ServiceNow Strategic Portfolio Management (SPM) is available under different licensing tiers to suit various organizational needs. Here's a brief overview

Standard License

Coverage : Includes core functionalities for managing portfolios, resources, and demands.

Benefit : Best suited for organizations using primarily Waterfall methodologies. Limited advanced features compared to higher tiers.

Professional License

Coverage : Adds advanced features such as Strategic Roadmapping, more comprehensive Financial Management, and enhanced Performance Analytics.

Benefit : Suitable for organizations needing more robust tools for Agile and Hybrid methodologies in addition to Waterfall.

Enterprise License

Coverage : Offers the most comprehensive set of features, including all aspects of Strategic Planning, Investment Funding, and high-level analytics

Benefit : Ideal for large organizations with complex portfolio management needs and a mix of methodologies.

Licensing Considerations

Scalability : Choose a license tier that matches your current needs but also consider potential growth.

Budget : Align the license choice with your budget, balancing cost against the benefits and features required.

Support : Higher license tiers may come with additional support and training options.

Why Choose Penpals for ServiceNow Strategic Portfolio Management (SPM)?

Implemented Multiple Projects in SPM :

Overview : We have successfully implemented numerous SPM projects across various industries.

Benefit : Our extensive experience ensures that we understand the nuances and best practices for effective SPM deployment.

Skilled and Efficient :

Overview : Our team comprises highly skilled professionals with deep expertise in ServiceNow and SPM.

Benefit : Ensures that your project is handled by experts who can deliver exceptional results.

Shorter Duration with Great Outcome :

Overview : We deliver projects in a shorter timeframe without compromising on quality.

Benefit : Faster implementation means quicker realization of benefits and a shorter time to value.

Low Cost and High Quality :

Overview : We offer competitive pricing without sacrificing the quality of our services.

Benefit : Achieve high-quality outcomes while staying within your budget.

Better User Experience Architecture and Design :

Overview : We focus on creating intuitive and user-friendly interfaces.

Benefit : Enhances user adoption and satisfaction, ensuring that your team can effectively use the SPM solution.

Comprehensive Documentation and Support:

High-Level Design Documents :

Overview : We provide detailed high-level design documents outlining the overall solution architecture.

Benefit : Ensures clarity and alignment with your strategic objectives from the outset.

Test Cases for All Features :

Overview : We develop thorough test cases for all implemented features.

Benefit : Guarantees that all functionalities are rigorously tested, resulting in a reliable and robust solution.

Technical Design Docs :

Overview : We provide comprehensive technical design documents detailing the implementation.

Benefit : Facilitates ongoing maintenance and future enhancements by providing clear technical insights.

User Guides :

Overview : We create user guides to help your team understand and effectively use the SPM solution.

Benefit : Enhances user competence and confidence, promoting better usage and productivity

Free Post-Implementation Support

Overview : We offer free support for the project even after implementation.

Benefit : Ensures a smooth transition and ongoing assistance to address any issues or enhancements needed post-deployment.

Unlock Strategic Portfolio Management with ServiceNow

Drive Value, Optimize Resources, and Align with Business Goals

What is ServiceNow Strategic Portfolio Management (SPM)?

Key Features of ServiceNow SPM

Why Choose ServiceNow SPM?

Alignment with Business Goals

Optimized Resource Utilization

Improved Service Quality

​Enhanced Visibility

Financial Accountability

How ServiceNow SPM Works

Unique Features Offered by Penpals

Licensing Information

Standard License

Professional License

Enterprise License

Licensing Considerations

Why Choose Penpals for ServiceNow Strategic Portfolio Management (SPM)?

Comprehensive Documentation and Support:

Enhanced Visibility